FAQ 2017-11-28T18:06:48+00:00

The Diamen online shop accepts payment by bank transfer (advance payment), PayPal, instant transfer or by credit card.

Diamen provides a 2-year guarantee on all products. This statutory warranty covers all manufacturing and material defects.

Orders can be cancelled within 14 days and returned to us. Please note that the customer bears the shipping costs for returns.

Worldwide free shipping via DHL

DHL delivers packages within two days of receipt of payment.

The bracelets are available in the following sizes or lengths:

XS = 16 cm
S = 17 cm,
M = 18 cm
L = 19 cm
XL = 20 cm

How to find your size:
Measure the circumference of your wrist or arm, then add 0.5 cm. This is the ideal size for your bracelet.

PVD stands for Physical Vapour Deposition. This is an ultra-thin coating that protects your wrist from scratches and adds extra durability to the bracelet. We coat all our items (gemstones, gold-plated elements, etc.) with PVD, so that you can enjoy your jewellery for many years to come.

CZ stands for Cubic Zirconia. Zirconia is a synthetically produced imitation diamond that even experts can find difficult to tell from the real thing. Their flawless, brilliant sparkle mean CZ stones are strikingly similar to real diamonds. All CZ diamonds are carefully positioned by hand, and are held in place by special settings.

The string is made from nylon cord, which is waxed to make it more hard-wearing and long-lasting. Our bracelets are knotted using a traditional macramé technique, a beautiful and durable method that we rediscovered and reinterpreted.