Legal 2017-12-20T09:22:23+00:00

§ 1 Scope of application
Business relationships between Diamen GmbH (the seller) and the customer are governed exclusively by the following general terms and conditions in their current version at the time the order is placed. The seller does not accept different conditions named by the customer unless he has explicitly agreed to their validity.

§ 2 Conclusion of the contract
Your order will be placed by adding the product to your shopping cart and by clicking the button »Buy«. By placing the order you declare your binding will to acquire the goods. You will receive an acknowledgment of receipt immediately by email. The acknowledgment of receipt is automatically generated and does not constitute the acceptance of the customer’s order. The contract of purchase emerges by delivering the ordered goods.

The text of the contract (which means your order details, e.g. the price, the Terms and Conditions…etc.) will be saved and is available for you in the email for the order confirmation.

Available languages for the conclusion of a contract are German and English.

§ 3 Cancellation policy/right of withdrawal
Consumers have the right of withdrawal. A consumer means every natural person who enters into a legal transaction for a purpose that is outside his trade, business or profession (§ 13 BGB).

Right of withdrawal

You have the right to revoke your contractual statement without stating reasons within 14 (fourteen) days. The time limit begins at the earliest after receipt of these instructions in text form, but not before the goods are received by the addressee (in case of recurring shipments of similar goods not before receipt of the first partial shipment) and not before compliance to our obligation to provide information pursuant to article 246 § 2 in combination with § 1 sect. 1 and 2 EGBGB as well as our obligations pursuant to § 312g sect. 1 sentence 1 BGB in combination with article 246 § 3 EGBGB.

To exercise your right of withdrawal you have to inform us about your decision to revoke the contract trough a clear representation (e.g. by post, fax or email). You can use the enclosed form for your withdrawal, but this is not required.

To keep the revocation period it is sufficient to send us a notice about the exercise of your right of withdrawal before the end of the term. The declaration of withdrawal has to be addressed to:

Diamen Jewelry GmbH, Hindenburgstr. 51, 71149 Bondorf, Tel.: +49 (0) 7457 6789998, E-Mail: info@diamen.de

Withdrawal consequences
If you revoke this contract, we are obligated to reimburse all received payments, including the shipping costs (except additional costs resulting from choosing another way of delivery that differs from our most favorable standard delivery), immediately and not later than 14 days after your revocation. For this reimbursement we use the payment method that was used by you for the original transaction, unless something different was explicitly arranged with you. Certainly we will not bill you charges for it.

We are allowed to refuse the reimbursement until we regain the goods or until you furnished proof of the return shipment of the goods according to which is the earlier date.

You are obligated to return or render the goods immediately and not later than within 14 days after your revocation. You keep the period if you dispatch the goods before the end of the 14 days-period. You are committed to bear the regular costs of return shipment.

You only have to compensate for any loss of value of the goods, if this loss of value is affiliated with a handling that is not necessary to test their quality, their features or their functionality.

– End of legal cancellation policy –

The customer has to confirm explicitly his waiver of his right of withdrawal when ordering digital content.

Beyond that, the right of withdrawal does not apply to long-distance sales contracts for the delivery of audio or video recordings or software, if the delivered data media have been unsealed by the consumer.

Furthermore, the right of withdrawal does not apply to subscriptions for journals, if the subscription value does not exceed the amount of 200 Euros, or to the delivery of single newspapers, journals and magazines.

The customer has to confirm explicitly his waiver of his right of withdrawal when ordering digital content.

Withdrawal form

(If you want to revoke your contract, you can use the form below. Please complete this form and send it back to us.)

To

Diamen Jewelry GmbH, Hindenburgstr. 51, 71149 Bondorf, Tel.: +49 (0) 7457 6789998, E-Mail: info@diamen.de

Dear Sir or Madam,

herewith I/we (*) revoke the

Ordered at (*)/received at (*)

Name of customer (*)

Address of customer (*)

Signature of customer  (*) (only for communication on paper)

Date
________________________

(*) Strike out if not appropriate

§ 4 Terms of delivery and terms of payment
Unless otherwise agreed, the goods are delivered to the delivery address provided by the customer.

Unless otherwise agreed, the purchase price without deduction is due to be paid by the customer within 30 days after invoicing. Credit card payment is accepted. The publisher reserves the right to deliver only after prepayment. Delivery time varies depending on shipping method and destination.

§ 5 Warranty and liability
In the event that the goods delivered to the customer have any defects, warranty is covered by §§ 434 ff. of the German Civil Code (Bürgerliches Gesetzbuch, BGB).

§ 6 Data protection
We only process personal data for purposes of your order and within the legal parameters. By personal data we mean the data you provide to us through our forms (e.g. email addresses, order and invoicing information, mailing address and conditions of payment) and all data collected by server protocols (e.g. information about your purchase order status and/or delivery status and for internal customer analysis). Personal data is always treated confidentially and will not be shared with third parties.
Please see also our Privacy Policy.

The customer expressly agrees to the collection, storage and processing of the data received in the context of the business relationship.

The customer has the right to information and a right to correction, barring and deletion of the stored data.

Please find the complete data privacy statement

§ 6 Governing law and jurisdiction
The agreement shall be governed by the law of the Federal Republic of Germany, without recourse to the UN Convention on Contracts for the International Sale of Goods. If the customer is a trader or a legal person under public law, the exclusive place of jurisdiction for any disputes arising out of this contract shall be the location of our registered office, Berlin.